CX1 World - Shift to Action! on October 12-13, 2022 in Berlin, Germany

CX1 World - Shift to Action! on October 12-13, 2022 in Berlin, Germany

The most popular CX event in continental Europe this year live and/or online


  • Top key notes from industry leaders in automotive, telco, e-commerce and retail, financial services, consumer goods, energy and utilities and more
  • Great food, networking opportunities, and mega after-party event
  • Masterclasses and tailored tracks
  • Panel discussions and roundtables
  • VIP-only parallel events (invite only)

Welcome to the most prestigious and popular CX event in Europe. The fourth annual CX1 WORLD CONFERENCE is back and this time it’s all about Action. So get ready for an action-packed hybrid event that brings Europe’s Customer Experience Community together to celebrate the CX 2.0 revolution!

THE EVENT FOR VISIONARY CX IDEAS 

CX1 WORLD will be an industry-changing event to remember


Joining in person is the best way to enjoy our CX1 WORLD. However, we’ll be making sure that the experience will be remarkable for online only attendees as well!


NO FLUFF: Top enterprise speakers presenting actual examples and best practices. Learn from the industry’s brightest brains who have benefited from shifting their focus from feedback management to action management


NETWORKING & AFTER-PARTY: Awesome food, drinks, lounges, music, and access to our exclusive party to help you connect with all the industry leaders and potential partners. But we also provide digital networking areas for remote participants!


INNOVATION: Check our sponsors and their booths. Learn about the latest innovation in Customer Experience.




Customer experience

Customer satisfaction

Customer-centric innovation

Customer journey mapping,

Customer journey orchestration

Customer service best practices

Customer relationship management

Key account management

Customer success

Customer centricity

Name: CX1
Website: https://cx1-conference.com/en/
Address: Habersaathstraße 58

We organize the CX1 World, the largest conference for CX professionals in Europe and the CX1 mini, industry-specific CX events
Description Price Date
Super Early Bird: two-day pass on site EUR 229.00 Before July 01, 2022
Early Bird: two-day pass on site EUR 350.00 Before July 30, 2022
Two-day pass on site EUR 699.00 After July 30, 2022
One Day Pass: Oct. 12 EUR 499.00 Before October 12, 2022
One Day Pass: Oct. 13 EUR 499.00 Before October 13, 2022
Two-day online only ticket EUR 69.00 Before October 13, 2022
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